Managing a property portfolio without software is difficult but with so many options on the market it can be hard to choose the right application for your business. Which are the best CRM for Property Management?
Let’s dive in.
Customer relation management (CRM) is the process of managing interactions with existing and potential customers.
The goal of CRM software for property management is to:
Before you choose the right application for your business you should consider what you need the software to do.
You can expect CRM applications for property management to:
Many will also have online storage for documents and well as handling accounting needs and financial and tax management. Some of the better software will enable direct communication with tenants and property owners and provide automated status updates.
You should also consider how many properties you need to manage, a landlord managing a handful of properties will have different needs to a company who manages hundreds or even thousands of units.
There are some great solutions out there, many of which are cloud-based so you can access them on the go from your smartphone. Once you choose which CRM you want to work with, we can build a new, marketing-ready website for your agency, and display the properties you upload on that CRM directly onto your new website.
Without further ado, here is our run down of the best CRM for property management solutions for UK customers.
Dezrez PM offers a comprehensive cloud-based solution with a dedicated focus on property management, alongside robust sales and lettings features. With over 25 years of experience, Dezrez provides intuitive workflows and powerful tools to help you efficiently manage your entire property portfolio, from tenant onboarding to ongoing maintenance and accounting.
Simplify the entire tenancy lifecycle with automated workflows, from offer acceptance and move-in checklists to ongoing rent collection and compliance tracking. With full accounting support, including open banking, the need for multiple platforms is diminished.
Empower tenants and landlords with 24/7 access to their dedicated portal. They can view statements, report maintenance issues, e-sign documents, and communicate with your agency – all from their preferred device (mobile, tablet, or computer).
iamproperty CRM is a cloud-based solution designed to help Estate and Letting Agents manage their business efficiently. With customisable automation, it covers Sales, Lettings, Property Management, and Accounts, reducing admin and streamlining workflow management.
Designed to simplify Property Management, the CRM enables agents to handle everything from check-ins and maintenance tasks to inspections and invoicing—all in one place.
Key features include automated workflows, real-time portfolio management, integrated reporting tools, and landlord portal access. The inspections module allows agents to manage inspections, check-ins, and inventories seamlessly within the CRM. Tenants can report maintenance tasks via their portal, while branded portals for Pre-tenancy, Tenants, Landlords, and Contractors ensure smooth communication.
Landlord Vision is a cloud-based property management solution that enables landlords to manage their tenants and properties. Whilst not strictly a CRM solution, Landlord Vision meets the needs of small and midsized property owners with between 3 and 490 tenancies.
When tenants are happy you can relax, Landlord Vision records all tenancy information in one place allowing you to assign tenants to properties or individual rooms within HMO’s. Tenants do have some limited access to documents and correspondence.
Never miss a task with Landlord Vision’s calendar and task list. Get reminders for overdue and upcoming rent payments and track expiring tenancy agreements, safety certificates, insurance and mortgages.
Landlord Vision also has full accounting capabilities to record all property related expenses and income allowing you to see property or portfolio wide performance at a glance.
Alto is a cloud-based sales and letting platform for estate and letting agents. The company has over 30 years of industry experience and was formerly part of the Zoopla/Houseful group, before relaunching as a standalone brand under the Alto Software Group name.
Use the letting agent software to manage lettings from the initial listing through to property maintenance reporting. Keep landlords and tenants in the loop by accessing everything from viewing feedback to e-signing documents and maintenance requests in Property File.
Everything a letting agency needs to know is recorded in Alto’s property management dashboard. The software tracks the progression of tenancies and sends handy reminders for everything from rent arrears to key compliance dates.
Alto is seen as one of the best CRM for property management in the UK.
Reapit Foundations is a cloud-based property management and client accounting software designed for estate agents. It stands out because it is designed to integrate with other CRM platforms – and can be tailored and scaled precisely to individual businesses.
Yardi Breeze manages commercial and residential properties and is specifically for small to medium-sized portfolios. The system is set up to scale with any property management business, with no limit on the size of the property portfolio and amount of users.
Their all-in-one system includes an integrated CRM tool built to manage lead tracking, viewing appointments, and receiving tenancy applications all in the single system.
Its Rent Café tool helps landlords to market their properties with its free website (included in the price of the product) that integrates with Rightmove and Zoopla, so Landlords can just ‘push’ vacant properties to those ILS systems or use their website to promote vacant properties elsewhere.
Trace Solutions positions itself as an ‘enterprise level’ property management CRM solution. It’s built for large portfolio management, and allows users to access a huge variety of apps which deal with different property management processes and services – on top of their basic package.
However, even the basic package is comprehensive. Users can build a detailed property database with 16, 000 fields, manage all their transactions within the software, and accurately forecast future investment scenarios with multi-ledger accounting. As standard, you can generate 200 different types of reports using the property data stored on the software.
Even better, the vast majority of these functions can be made automatic, which is ideal if you are managing many properties and clients.
DoorLoop is an all-in-one property management solution for residential, commercial, student and community association properties. DoorLoop is an US based company but is designed to handle multiple currencies so would be suitable for UK based companies.
With a built-in CRM and Tenant Portal you can keep track of prospects and current tenants. Accept online rental applications and take applicants through the entire renting process when you are ready. Tenants can submit maintenance requests, check the status and manage their rental payments via the tenant portal.
Relations with property owners are streamlined and improved via the Owners Portal. Here your property owners can view key information and insight about their property’s performance and finances.
Never forget a maintenance task again, the maintenance dashboard allows you to track process on work orders and automatically invoice the supplier when they are complete.
DoorLoop also has an integrated full accounting suite including all accounts receivable, accounts payable and general ledger functions.
Arthur property management software is designed to streamline each stage of the tenancy journey. Clients include property management companies, letting agents and property developers looking to lease their developments.
The simple and powerful software includes CRM features for landlords, tenants and suppliers. Easily organise your applicants, tenants and landlords and keep track of all activities and correspondence. Save time by automatically uploading your available properties to all the major property portals and your website. It is simple to match prospective tenants with current and upcoming vacancies, keep prospects informed, and arrange views quickly.
Quick response times equals happy tenants. Arthur makes managing maintenance issues effortless. Create, track, manage, and resolve service issues within your database.
The software also provides full back-office accountancy functions, including collecting rent, paying landlords and suppliers, bank reconciliation and reporting.
SME Professional is designed for all aspects of the management of your property portfolio. Automate and simplify your business processing giving you more time to focus on nurturing leads and growing your business.
You can publish available properties to all the major property portals at the click of a button and automatically SMS and email potential tenants with details of new properties. Landlords are automatically informed that a viewing is taking place. With SMS and email built-in, all your communication is held in one central location, enabling you to better look after your prospects and clients.
SME Professional is suitable for private landlords as well as small and large property management companies.
Rentila is cloud-based property management software to help landlords manage their properties. This software is excellent for keeping your customers happy by facilitating tenant and landlord daily interactions.
Use Rentila’s pre-filled tenancy agreement and inventory functionality to seamlessly onboard new tenants. During the tenancy, tenants can use Rentila to make repair requests. The software keeps track of maintenance and repair requests and prompts follow-ups.
Rentilla also includes an accounts management tool.
Rentman Cloud is a cloud-based lettings and property management platform for UK estate and letting agents, built on the foundation of the long-established Rentman software. The original desktop system has been migrated to the cloud, bringing with it a significantly expanded feature set and over 75 integrations covering portals, marketing tools, accounting packages, and third-party software.
The platform manages the full lettings lifecycle, from handling initial applicant enquiries through Rightmove, Zoopla, and your own website, to referencing, tenancy creation, rent collection, and compliance tracking. A built-in sales module – included at no extra cost – means agents can manage vendor enquiries, viewings, sales progression, and chain management without switching platforms, a useful option as more landlords consider selling in the current market.
Maintenance and repair management is handled through a dedicated workorder system. Agents can log issues, assign contractors, upload photos, track job status, and link invoices to landlord expenses, all from within the platform. Property inspections are supported with on-the-go note-taking, photo uploads, and printable or emailable reports for tenants and landlords.
MRI Real Estate software is a comprehensive solution suitable for managing all types of property including build-to-rent, commercial, residential, block management and social housing.
Market property online through leading listing portals, take tenants through the onboarding process including online reference checks and electronic signature functionality. Maintenance issues are the main reason for tenant dissatisfaction, MRI software ensure that all maintenance issues are dealt with effectively. The Tenant Portal allows you to better engage with tenants by sharing information on obligations and payments.
MRI also has fully integrated accounting including flexible financial and reporting tools designed specifically for property management.
Lofti CRM is built specifically for letting agents and individual landlords. It stands out because of its simplicity, usability and competitive price. The standard package is free for landlords managing up to 5 properties, and then rises to £1.20 per month/per property for their Portfolio package, letting you manage up to 100 properties.
Lofti is divided into three different sections, and each one helps you manage a different part of the letting process.
One section is dedicated to receiving references, deposits and arranging viewings. Another section lets you track all maintenance history, report issues and communicate with tenants. Finally, the compliance section lets you store key property documents, while letting you know how much money your properties are making (and if any compliance deadlines are coming up).
Fixflo is a maintenance, reporting and repairs management platform for letting agents, landlords and tenants. It aims to simplify and streamline the entire repair process to make it easier for all involved to manage.
Goodlord is a UK-built lettings platform designed to automate and streamline the entire pre-tenancy process for letting agents. Rather than replacing a full CRM, it sits alongside one – integrating directly with platforms like Alto, Dezrez, and iamproperty – to handle the workflows that slow agents down most: referencing, digital contracts, deposit collection, compliance checks, and rent protection.
The platform processes over one million tenancies a year and is used by some of the UK’s largest agency groups, including all 300 branches of the Leaders Romans Group. From offer acceptance, agents can move tenants through identity verification, AI-assisted financial checks, Right to Rent verification, and e-signed tenancy agreements in a single workflow. Goodlord claims 70% of references are returned within 24 hours.
Compliance is built into the process rather than bolted on afterwards. The platform tracks legislative requirements including changes under the Renters’ Rights Act 2025, automates Section 13 notices, and keeps a full audit trail across every tenancy. A Landlord Hub gives property owners visibility of their portfolio without needing to call the office, and a tenant-facing guarantor service removes barriers for applicants who lack a UK-based guarantor.
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